AI for professionals · Free online course
AI Essentials for Work: ChatGPT, Claude, Gemini and Copilot
Use ChatGPT, Claude, Gemini and Copilot properly at work: what they are, how to ask, how to check what comes back, and what never to paste in. Taught from Google's AI Essentials, Anthropic's AI Fluency course and OpenAI Academy.
- 9 modules
- 3h 18m of video
- Beginner
- English
- ₹0, free

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Overview
About AI Essentials for Work: ChatGPT, Claude, Gemini and Copilot
Use ChatGPT, Claude, Gemini and Copilot properly at work: what they are, how to ask, how to check what comes back, and what never to paste in. Taught from Google's AI Essentials, Anthropic's AI Fluency course and OpenAI Academy.
AI Essentials for Work: ChatGPT, Claude, Gemini and Copilot is a free, self-paced online course from EDWartens for office and knowledge workers in any role who want to use AI assistants safely and well. It has 9 modules and 3h 18m of video lessons by Grow with Google, Anthropic, OpenAI, with written notes and worked problems, a practical project with a document pack and a 15-question final assessment (pass mark 60%). Learning is free with an account; an optional certificate with a public verification code is issued when you pass. Last updated 27 September 2026.
Who it is for: Office and knowledge workers in any role who want to use AI assistants safely and well
This course includes
- 3h 18m of video lessons
- 9 modules with written notes and diagrams
- One final assessment: 15 questions, pass mark 60%
- Ask-an-engineer support from practising engineers
- Lifetime access, the course does not expire
- Optional verifiable certificate when you finish
- Step 1 of 3
Learn the 9 modules
3h 18m of video lessons, written notes and a practice task per module, at your own pace.
- Step 2 of 3
Pass the final assessment
15 questions drawn from every module, pass mark 60%, 3 attempts.
- Step 3 of 3
Take the certificate, if you want it
Optional, paid once, only if you choose it. The course stays free either way.
See the certificate and its price
A look inside



From the lessons

Meet your AI assistant
by OpenAI

What generative AI is, and what it cannot do
by Grow with Google

The 4D framework: delegation and description
by Anthropic

Prompts that work
by Grow with Google

AI tools for everyday productivity
by Grow with Google

Checking the output: discernment and iteration
by Anthropic
Lesson frames belong to the creators named in the Credits and are shown from YouTube.
What you learn
What you will be able to do
Decide which tasks to hand to an AI assistant and which to keep; write prompts that give a usable answer on the first or second try; check an answer for errors, invented facts and bias before you use it; keep confidential data out of public tools; and build a small prompt library and one-page AI use procedure for your own job.
- Decide which tasks to hand to an AI assistant and which to keep
- Write prompts with a task, context, references and format
- Use examples to get the exact style and structure you want
- Check an AI answer for invented facts, omissions and bias before you use it
- Keep personal and confidential data out of public AI tools
- Spot a scam message and use AI safely to help you check one
- Measure honestly whether AI saves you time, counting the checking
- Build a prompt library and a one-page AI use procedure for your team
Syllabus
Course content, module by module
In order, at whatever pace suits you. Each module ends with a practice task that builds on the last.
- Modules
- 9
- Video lessons
- 26
- Of video
- 3h 18m
- Final questions
- 15
- 01
Meet your AI assistant
3 lessons · 8m - 02
What generative AI is, and what it cannot do
3 lessons · 34m - 03
The 4D framework: delegation and description
4 lessons · 22m - 04
Prompts that work
2 lessons · 42m - 05
AI tools for everyday productivity
2 lessons · 24m - 06
Checking the output: discernment and iteration
4 lessons · 19m - 07
Using AI responsibly: privacy, bias and scams
4 lessons · 28m - 08
Staying ahead of the AI curve
3 lessons · 16m Final assessment · 15 questions, pass mark 60%
Project
The course project
Optional practice that ends in the kind of job the course prepares you for, with the documents that go with it.
About 6 hours
An AI playbook for a customer-service team: a prompt library, a tested tool comparison and a one-page AI use procedure
Build the playbook a small team needs to use AI assistants safely on real work: choose six recurring tasks, write and test a prompt for each on two assistants, score the outputs, and write the one-page procedure that says what may and may not be pasted, who checks, and how AI use is disclosed. The sample pack shows each document filled in for a freight forwarder's customer-service desk.
Sample document pack, 4 documents, filled in for the scenario
- RegisterCustomer-service prompt library
- RegisterAssistant comparison record
- ProcedureUsing AI assistants on the customer-service desk
- Training recordDesk training on the AI use procedure
Read inside the course and download as a workbook. The project is optional practice, marked when you submit it; the certificate needs only the modules and the final assessment.
Tools
Software, hardware and lessons
Software
A free account on any one of ChatGPT, Claude, Gemini or Microsoft Copilot. Nothing to install.
Hardware
Any computer or phone with a browser.
Who it is for
Beginner. No technical background. If you can write an email, you can take this course.
Video lessons by
- Grow with Google
- Anthropic
- OpenAI
Independent creators, credited in full under Credits.
Software you need
What to download, where from, what it costs and how to install it. Every link goes to the maker's own site, never a mirror.
Nothing to install
One AI assistant
Any one is enough.
- 01Free plan with limits
ChatGPT
OpenAI, in the browser
- Runs on
- Any modern web browser, plus mobile and desktop apps
- Account
- A free OpenAI account
The Free plan allows everyday text chats. File uploads, image creation, voice and data analysis have tighter limits than paid plans, and ads may appear in some countries. Paid plans raise the limits.
Steps
- 1.Open chatgpt.com.
- 2.Click Sign up and create an account with your email, or a Google, Microsoft or Apple account.
- 3.Verify your email and confirm your details.
- 4.Type your question in the message box.
- Do not paste personal data, passwords or confidential work files.
- ChatGPT tells you when you reach a limit. Wait for it to reset or switch to a lighter task.
Open ChatGPTchatgpt.com - 02Free plan with limits
Claude
Anthropic, in the browser
- Runs on
- Any modern web browser, plus desktop and mobile apps
- Account
- A free Claude account (you must be 18 or over)
The Free plan covers chat on web, desktop and mobile, web search, file creation and Artifacts. Usage limits reset on a rolling five-hour window and depend on message length and features used. Paid plans give more usage.
Steps
- 1.Open claude.ai (or see the plans at claude.com/pricing).
- 2.Sign up with your email or Google account and confirm your email.
- 3.Confirm you are 18 or over and accept the terms.
- 4.Type your question in the message box.
- Long conversations and large files use up your limit faster. Start a new chat for a new topic.
- Do not paste personal data or confidential work files.
Open Claudeclaude.com - 03Free with limits
Google Gemini
Google, in the browser
- Runs on
- Any modern web browser, plus Android and iOS apps
- Account
- A free Google account
Free with a Google account, including a Flash model, limited access to the Pro model, image generation, Deep Research and Gems. Paid Google AI plans give higher limits. Some features require you to be 18 or over.
Steps
- 1.Open gemini.google.com.
- 2.Sign in with your Google account.
- 3.Accept the terms the first time you use it.
- 4.Type your question or upload a file in the prompt box.
- Use a personal Google account. Work or school accounts depend on your administrator's settings.
Open Google Geminigemini.google.com - 04Free
Microsoft Copilot and Microsoft 365 Copilot Chat
Microsoft, in the browser
- Runs on
- Any modern web browser, plus Windows, macOS, Android and iOS apps
- Account
- None needed
Microsoft Copilot is free for individuals; you must be at least 13 (older in some countries). Microsoft 365 Copilot Chat is included at no extra cost for organisations with an eligible Microsoft 365 licence and needs a work or school (Microsoft Entra ID) account.
Steps
- 1.Open copilot.microsoft.com.
- 2.Optionally click Sign in and use your personal Microsoft account.
- 3.Type your question in the message box.
- 4.For work or school use, sign in at microsoft365.com with your organisation account and open Copilot Chat.
- Copilot Chat with a work or school account adds enterprise data protection. Use it for work material if your organisation provides it.
Open Microsoft Copilot and Microsoft 365 Copilot Chatcopilot.microsoft.com
Checked against each maker's own page on 27 September 2026. Trial lengths and editions change; the maker's page is the final word.
What you walk away with
Your certificate for AI Essentials for Work: ChatGPT, Claude, Gemini and Copilot
Finish the course, pass the final, and this is the document with your name on it.

Verifiable by anyone
Adds to LinkedIn in one click
QR code on the certificate
Names what you can do
A permanent link
Earned, not attended
Learning is free. The certificate is optional.
Add it now and pay only when you have finished the course, or come back for it later. One-off, US$23.99, with a receipt.
Issued by Wartens Ltd (England and Wales, company no. 15262249) through the EDWartens training portal, as a Certificate of Completion for this self-paced course. Sold in India by Wartens Automation Private Limited. It is not a vendor certification, a university award or a CPD-accredited activity, and it does not certify competence on live equipment. Delivered electronically; see the refund policy.
FAQ
Common questions
Which AI assistant does this course use?
All of them. The lessons show ChatGPT, Claude, Gemini and Copilot, and every habit in the course works on each. You need a free account on just one to do the exercises.
Do I need any technical background?
No. If you can write an email, you can take this course. There is no coding and nothing to install.
How long does the AI Essentials for Work course take?
About six hours including the videos, notes and practice; the first module's videos take under ten minutes. Most people finish in a week of short sessions, and the optional project adds about six hours.
Is this Google's AI Essentials course?
No. It uses lessons that Google, Anthropic and OpenAI publish free on YouTube, credited on each module, and none of them is affiliated with EDWartens. EDWartens wrote the study plan, notes, practice, project and assessments, and issues its own certificate.
What will I have at the end?
A prompt library for your own work, a tested comparison of two assistants, and a one-page AI use procedure. They are more useful to show an employer than the certificate.
Is the AI Essentials for Work course really free?
Yes. Every module, the notes, the project and the final assessment. The only paid item is the certificate, if you decide you want it.
Can I use what I learn with my company's own AI tool?
Yes. The habits in this course (a clear brief, a proper check, placeholders for personal data) work the same in Microsoft Copilot, Gemini, ChatGPT, Claude or an in-house assistant. Follow your employer's rules on which tool may see which data.
What certificate does the AI Essentials for Work course give?
An EDWartens Certificate of Completion, issued when you have worked through the course and passed the final assessment, with a unique number anyone can verify on our site. It is not a vendor credential and we never describe it as one.
Is the AI Essentials for Work course free in India, and what does the certificate cost?
Yes. Learning costs ₹0 in India: every module, the written notes, the practice tasks and the final assessment, with no card and no trial period. The only paid item is the optional EDWartens Certificate of Completion, ₹499 including GST for this beginner course, paid in rupees through Razorpay, and only if you want it after passing the final assessment.
All course factsHide course facts
- Price
- ₹0, free for good. No trial, no card. Comparable classroom training of this length costs about ₹1,999.
- Who it is for
- Office and knowledge workers in any role who want to use AI assistants safely and well
- Format
- 9 self-paced modules, 3h 18m of video, written notes, a practice task per module and one final assessment.
- Level
- Beginner. Beginner. No technical background. If you can write an email, you can take this course.
- Brand
- Vendor-neutral
- Software
- A free account on any one of ChatGPT, Claude, Gemini or Microsoft Copilot. Nothing to install.
- Hardware
- Any computer or phone with a browser.
- Certificate
- Optional EDWartens Certificate of Completion, ₹499 inclusive of GST for learners in India, verifiable by code. Not a vendor credential.
- Video lessons by
- Grow with Google, Anthropic, OpenAI (independent creators, credited below)
- Language
- English
- Last updated
- 27 September 2026
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Credits
Who made the video lessons
The video lessons in this course were created by the people below, not by EDWartens. Every lesson streams from its creator's own YouTube channel; EDWartens neither hosts nor sells that footage, and the creators are not affiliated with EDWartens and do not endorse this course. What EDWartens wrote is the study plan, the notes, the practice tasks and the assessments.
- Grow with Googlethe Google AI Essentials lessons on AI, productivity tools, prompting and responsible AI
- Anthropicthe AI Fluency: Framework and Foundations course and its 4D framework
- OpenAIthe OpenAI Academy lessons on first questions, better questions, privacy and scam messages
If you are one of these creators and would like a lesson removed or credited differently, write to info@wartens.com.