My name is wrong on my certificate
The short answer
Correct your name in Settings, under Account, then Save changes. Your certificates are redrawn with the new name, with the same number, so shared links keep working. Download it again.
Fix the name
Your portal
- Click Settings
- Click Account
- Click Full name
- Click Save changes
Certificates are redrawn at once
Your certificate shows the name on your account, so you can fix it yourself.
- Open Settings, then the Account tab.
- In Your details, correct your Full name and choose Save changes.
- The page confirms that your certificates have been redrawn with the new name.
- Go to Certificates and Download the certificate again.
The number and QR code stay the same, so any link you have already shared keeps working, and the verification page shows the new name too.
The name field takes letters only, because the name is printed exactly as you type it. Please use your full name as you want it to appear. Before a final, the exam screen asks you to check your name for this reason.
If you saved a new name and a certificate still shows the old one, tell us the certificate number: see How do I reach a person?.
After you save
1Certificates are redrawn
2Download it again
Under Certificates
3Old links still work
Same number and QR code
Our team does this for you
If a certificate still shows the old name after the name was saved, the team redraws it from the certificate number.
Updated 22 October 2026
Related answers
- How do I change my name, email, country or password?Open Settings in your portal. Name, phone, email and country are on the Account tab; your password and devices are on Sign-in and security.
- How do I download and share my certificate?Open Certificates in your portal. Choose Download for the image, Verification page for its public link, or Show it on LinkedIn for the profile entry and a ready-made post.
- How can an employer verify a certificate?Scan the QR code, or go to Verification and enter the certificate ID or registration number (with the holder's full name for a registration number). The page shows the name, course, date and status.
- How do I talk to a person?Send a request from the Help Centre (we reply by email, usually within one working day), or call +91 96068 68686, Monday to Saturday, 9:00 to 18:00. You can also email info@wartens.com.
- How do I get a certificate?Finish every module, pass the final assessment, then choose Get my certificate on the pass screen (or on your Certificates page) and pay once. It is issued straight away with your name, and anyone can verify it.
- How much is a certificate?It is a one-off fee that depends on the course level: beginner, intermediate or advanced. The exact price is shown before you pay. In rupees it includes GST.
Still stuck?
Ask the AI assistant. If it cannot solve it, a person takes over and replies by email, usually within one working day.